First Thousand Nutrition Privacy Policy

This Privacy Policy ("Policy") applies to telenutritionist.org, and First Thousand Nutrition ("Company," “We,” “Our”) and governs data collection and usage. For the purposes of this Privacy Policy, unless otherwise noted, all references to the Company include telenutritionist.org. The Company's website is a e-commerce site. By using the Company website, you consent to the data practices described in this statement. 

1.  We respect your privacy

First Thousand Nutrition respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to The Privacy Rule of the Health Insurance Portability and Accountability Act of 1996 (HIPAA) to protect our clients’ medical records and other personal information.

Personal information is information we hold which is identifiable as being about you.

2.  Collection of personal information

In order to better provide you with products and services offered, the Company may collect personally identifiable information, such as your: 

• First and last name 
• Email address 

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. These may include: (a) registering for an account; (b) subscribing to our email list; (c) sending us an email message; (d) submitting your credit card or other payment information when ordering and purchasing products and services. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future. 

We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, or communicate with any of our staff or customer support members.

3.  How we collect your personal information

First Thousand Nutrition collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

4.  Use of your personal information

The Company collects and uses your personal information in the following ways:  

• to operate and deliver the services you have requested 
• to provide you with information, products, or services that you request from us 
• to provide you with notices about your account 
• to carry out the Company's obligations and enforce our rights arising from any contracts entered between you and us, including for billing and collection 
• to notify you about changes to our telenutritionist.org or any products or services we offer or provide through it 
• in any other way we may describe when you provide the information 
• for any other purpose with your consent.   

The Company may also use your personally identifiable information to inform you of other products or services available from the Company and its affiliates. We may use your personal information to improve our products and services and better understand your needs.

First Thousand Nutrition may contact you by a variety of measures including, but not limited to telephone, email, SMS or mail.

5.  Disclosure of your personal information

We may disclose your personal information to any of our employees, administrative staff, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services, including to other health professionals looking after your care.

We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of First Thousand Nutrition, our website telenutritionist.org, its customers, or third parties.

Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of the United States. We will not share your personal information with anyone outside of the United States (unless under exceptional circumstances that are permitted by law) without your consent.

If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality. We would seek to only disclose information in good faith and where required by any of the above circumstances.

By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where and if we disclose your personal information to third parties, we will request that the third party follow this Privacy Policy regarding handling your personal information.

6.  Sharing Information with Third Parties 

The Company does not sell, rent, or lease its customer lists to third parties. 

The Company may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to the Company, and they are required to maintain the confidentiality of your information. 

The Company may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Company or the site; (b) protect and defend the rights or property of the Company; and/or (c) act under exigent circumstances to protect the personal safety of users of the Company, or the public. 

7.  Tracking User Behavior 

The Company may keep track of the websites and pages our users visit within the Company, in order to determine what the Company services are the most popular. This data is used to deliver customized content and advertising within the Company to customers whose behavior indicates that they are interested in a particular subject area. 

8.  Automatically Collected Information 

The Company may automatically collect information about your computer hardware and software. This information can include your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding the use of the Company's website. 

9.  Links 

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information. 

10.  Security of your personal information

First Thousand Nutrition is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorized access, modification and disclosure.

The Company secures your personal information from unauthorized access, use, or disclosure. The Company uses the following methods for this purpose: 

• SSL Protocol 
• We also use a HIPAA compliant web-based practice management and electronic medical record (EMR) for appointment scheduling, electronic record keeping and filing, electronic paperwork, and coordination of care. Your protected health information is recorded, stored, and transmitted in the EMR in an encrypted state. 

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol. 

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet that are beyond our control; and (b) the security, integrity, and privacy of any and all information and data exchanged between you and us through this site cannot be guaranteed. 

The transmission and exchange of information is carried out at your own risk. 

11.  Access to your personal information

You may request details of personal information that we hold about you in accordance with HIPAA. A small administrative fee may be payable for the provision of information. If you would like a copy of the information we hold about you, or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant, or misleading, please email us at first-thousand@email.kalixhealth.com.

We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Rule of HIPAA.

12.  Children Under Thirteen 

The Company does not knowingly collect personally identifiable information from children under the age of 13. If you are under the age of 13, you must ask your parent or guardian for permission to use this website. 

13.  Email Communications 

From time to time, the Company may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication. 

If you would like to stop receiving marketing or promotional communications via email from the Company, you may opt out of such communications by clicking on the unsubscribe button. 

14.  External Data Storage Sites 

We may store your data on servers provided by third-party hosting vendors with whom we have contracted. 

15.  Website

When you visit our website

• When you come to our website www.telenutritionist.org, we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyze how people use our site, such that we can improve our service.

Cookies

• We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyze website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Adwords. These ads may appear on this website or other websites you visit.

Third party sites

• Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that First Thousand Nutrition is not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.

16.  Changes to Privacy Policy

Please be aware that we may change this Privacy Policy in the future.The Company reserves the right to change this Policy at any time. For example, when there are changes in our services, changes in our data protection practices, or changes in the law. When changes to this Policy are significant, we will inform you. You may receive a notice by sending an email to the primary email address specified in your account, by placing a prominent notice on our First Thousand Nutrition website, and/or by updating any privacy information. Your continued use of the website and/or services available after such modifications will constitute your: (a) acknowledgment of the modified Policy; and (b) agreement to abide and be bound by that Policy. Please check back from time to time to review our Privacy Policy.

17.  Complaints about privacy

The Company welcomes your questions, comments, or complaints regarding this Policy. We take complaints very seriously and will respond in a timely manner, after receiving your written notice. 

If you have any complaints about our privacy practices, of if you feel that we have not adhered to this policy, please contact the company at:

First Thousand Nutrition 

Greater Houston, Texas

Email Address: 

info@telenutritionist.org 

Effective as of July 03, 2024